Payment and Reservation Info
Reservations are not required, but highly recommended. We would hate for you to show up ready for a fun day on the water only to find all of our boats have been rented or shuttles full. If you make a reservation with payment (either deposit only or payment in full) and something comes up where you can not make it. We prefer to keep your payment on account to be used on another day. If you know that you will not be able to return for another trip in the future, a 100% refund is available with a cancellation at least 7 days prior to the start of your rental date. If cancelled less than 7 days from the start of your rental date and you want a refund, you would forfeit the deposit portion of your payment amount and we could refund any remaining payment. Once your paddle hits the water, there are no refunds or credits.
Paddling is considered a wilderness experience so we expect you to paddle in rain. Dress for the weather, and have rain gear available if it starts raining during your trip. We are not able to pick you up on the river early from your trip if it starts raining. We do sell rain gear and other necessities in our store if you need something or forget it.
If there is lightning, severe weather, or concern for safety on the day of your departure, we will not put you on the water. If there is any question about the weather or safety on the day of your departure, call us before coming to check the status of our trips and rentals.
Lightning Safety Tips
There is a chance you'll find yourself on the river when a summer storm rolls through unexpectedly. Here are some tips to help you come through the experience unscathed.
The Following Lightning Safety Guidelines Have Been Adapted and Excerpted from "The National Outdoor Leadership Schools Wilderness Guide" by Mark Harvey (1999)